CUSTOMER SERVICE

Description

"Customer Service" course provides tools, tips, strategies, and frameworks to help entrepreneurs and solopreneurs to offer world-class customer experience through efficient and impactful customer service.

Key Outcomes of the Course:

  • Learn how to become a customer-centric company
  • Learn how to know your customer
  • Learn how to handle difficult customers
  • Learn how to provide customer service on social media
  • Learn the art of communication with customers
  • Learn what is the role of feedback in customer service
  • Learn how solopreneurs can provide effective customer service
  • Learn what are the different customer service tools
  • And much more

Content

00:08:49

Introduction

8 mins 49 secs
00:12:55

Customer is GOD!

12 mins 55 secs
00:13:15

Secret to Customer Delight

13 mins 15 secs
00:13:06

Acquisition VS Retention VS Churn

13 mins 6 secs
00:14:13

How to Become a Customer-Centric Company?

14 mins 13 secs
00:14:43

Building Rapport with Customers

14 mins 43 secs
00:12:34

Know Your Customer Data

12 mins 34 secs
00:13:53

Art of Communication

13 mins 53 secs

CUSTOMER SERVICE

₹3,000₹9,99970% off
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₹3,000