00:08:45
Introduction
8 mins 45 secs
Description
Customer Relationship Management course enables entrepreneurs, solopreneurs and wannapreneurs to deeply understand how CRM software leads to automation and business growth.
The course has been designed to deliver world-class information in easy-to-understand Hindi language.
Key Outcomes of this Course are:
- Learn how to ready your business for digital transformation
- Learn what are the benefits of a CRM Software
- Learn what is the difference between a CRM and an ERP software
- Learn how to make funnels & automated triggers
- Learn how to assess the need for CRM Implementation
- Learn how to do customer segmentation
- Learn how to increase sales by implementing CRM
- Learn how to select the right CRM Vendor
- Learn what are the reasons of CRM implementation failure
- Learn how to implement CRM and avoid failure
- Learn how to measure CRM performance
- And many more
Content
00:13:16
Digital Transformation
13 mins 16 secs
00:18:16
CRM Software - Part 1
18 mins 16 secs
00:10:31
CRM Software - Part 2
10 mins 31 secs
00:13:15
CRM V/s ERP - Part 1
13 mins 15 secs
00:14:12
CRM V/s ERP - Part 2
14 mins 12 secs
00:05:54
Funnels & Triggers - Part 1
5 mins 54 secs
00:17:52
Funnels & Triggers - Part 2
17 mins 52 secs
CUSTOMER RELATIONSHIP MANAGEMENT - CRM
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