Customer-Centric Storytelling: Influence, Retain, and Thrive

Description

This course explains how to use storytelling to attract, convince, and gain trust of your customers. The idea is to use various techniques of storytelling for building trust amongst all stakeholders and ensuring business growth.

The course covers the following:

  • How Storytelling Increases the Economic Value of Business?
  • Gaining Customer's Trust through Storytelling?
  • How to Retain Your Customers?
  • Systematic Storytelling to Get Success
  • How Brand Story Helps in Attracting Customers?
  • Build a Strong Company Narative through Storytelling
  • How to Present a Story to the Audience?
  • Pixar Framework for Storytelling
  • Storytelling Concepts
  • Storytelling Using Data and Numbers
  • Storytelling for Leaders

Content

00:07:46

Introduction

7 mins 46 secs
00:10:45

Building Trust with Customers

10 mins 45 secs
00:10:53

How to Build a Good Story?

10 mins 53 secs
00:08:14

How to Present a Story to Audience?

8 mins 14 secs
00:14:08

How to Build a Narrative for Your Company?

14 mins 8 secs
00:12:37

Increasing the Economic Value of Business through Storytelling

12 mins 37 secs
00:08:22

Storytelling Using Data and Numbers

8 mins 22 secs
00:13:26

How Brand Story Helps in Attracting Customers?

13 mins 26 secs

Customer-Centric Storytelling: Influence, Retain, and Thrive

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